Frequently Asked Questions

1.) What types of equipment can I ask questions about on this site?

Answer: Basically anything in the Commercial or Industrial Air Conditioning, Heating, and Refrigeration Industry.

2.) What can I ask about these industries or equipment involved?

Answer: Anything technical, whether you are a service technician, maintenance technician, equipment operator, engineer. We have people with the experience who are still working in the industry. We range from retired service techs and engineers to Journeyman professionals still in the field.

3.) How much experience do these people have who are answering my questions?

Answer: Please see the link to our professionals profiles on the main page.

4.) When will my question be answered?

Answer: Follow the simple instructions after you submit a question and as soon as our professional is notified they will begin work on your question. We will try to have something to you as fast as possible depending on the question asked.

5.) How much does it cost to have HVACEXPLORER answer a question?

Answer: A nominal fee sometimes as low as $9 we will never charge more than what you agree upon.

6.) When will I have to pay for the answer to my question?

Answer: Follow the directions after you type your question, but basically after you agree what you will pay you are directed to the payment screen.

7.) What if the answer to my question does not help?

Answer: You will never pay for an answer you are not satisfied with. OUR GUARANTEE

8.) I still have a question that is not answered here?

Answer: Send us an e-mail at inforequest@hvacexplorer.com